SANYO Philosophy:
«We are committed to become an indispensable element in the lives of people all over the world.»
SANYO Electric Service has been established to meet the growing needs of our consumers through new product technologies. Together with increasing consumer awareness and legislation, we are expected to fulfil the requirements for more enhanced after-sales support services across Europe in terms of speed, quality and accessibility. Running this service center, SANYO ensure the responsibility of the manufacturer, that not only our products meet the highest standards, but also the level of service provided always meets the needs of our customers.
Ideally located at the three country corner Germany, France and Switzerland.
The ideal Central European location ensures excellent and cost effective logistics, a multicultural operation and a high identification with the various European markets. The central parts warehouse, equipped with more than 40,000 different items for all SANYO products, guarantees a high availability of service parts during the entire lifetime of our products.
Our goals for the new century:
“Easy to understand“ and precise user information
Problem solving in repair case
Product liability and safety provisions always guaranteed
Uncomplicated warranty regulation
Speedy spare-parts supply operation
Easy accessibility
High priority on environmental protection issues
Our experienced, multilingual support team provides best professional service support for consumer electronics and multimedia products. In our own laboratories, sets undergo a test series before the market introduction to guarantee a high quality standard. Training for our service partners next to your shop takes place on a regular basis to ensure, that repairs are executed in a most economical way and at the highest quality level.
Internet services:
Internet becomes an important tool for a better service:
User Manuals
Service Manuals
Repair Hints
On-line Spare-Part Orders
Service Locator
On-line Warranty Invoicing
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